How we handle your information.
We collect only what we need to close your transaction and protect your information with appropriate safeguards.
Last updated: January 2025
Information We Collect
In the course of providing title and closing services, we collect personal information including:
- Name, contact information, and government-issued identification
- Property information and transaction details
- Financial information necessary to process your closing, including loan details and closing funds
- Social Security numbers as required by federal law for IRS reporting
- Information submitted through our online forms and order-title portal
How We Use Your Information
We use your information to:
- Conduct title searches, issue title insurance, and complete real estate closings
- Communicate with you about your transaction
- Comply with federal and state legal requirements, including IRS reporting
- Maintain records as required by law and our title insurance underwriters
- Improve our services
Information Sharing
We share your information only as necessary to complete your transaction or comply with legal requirements. This may include:
- Your lender and their affiliates as required for loan processing
- Title insurance underwriters
- Government recording offices
- Other parties to your transaction (buyer, seller, realtor) as appropriate
- Law enforcement or government agencies when required by law
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encrypted communications for sensitive documents and wire instructions. However, no system is completely secure, and we cannot guarantee the security of information transmitted over the internet.
Retention
We retain closing files and related personal information for the period required by Louisiana law and our title insurance underwriters — typically seven years or longer.
Your Rights
You may contact us to request access to personal information we hold about you, or to request correction of inaccurate information. Some information may be required to be retained by law and cannot be deleted.
Contact
Questions about this policy or our data practices can be directed to:
Title Management Group
3421 N. Causeway Blvd, 3rd Floor
Metairie, LA 70002
504-834-2977 · info@titlemg.com